I am a stickler for customer service. I expect to recieve good customer service wherever I go. Bad customer service turns me off on a store for a very long time. I recieved bad customer service at Circuit City one time- it was 5 years (I'm not kidding) before I stepped foot back in the store.
Well this is a story about a store that has gone above and beyond even my expectations.
Tuesday, our anniversary, Aaron had taken the day off. The kids were all at sitters and we had the day to ourselves. We went to Lifeway Bible Bookstore, and ended up purchasing a Christmas present. We paid with a $100 bill. (our only one) We went to lunch and about our day.
The next day, Wednesday, Aaron stopped on the way home to buy some groceries. One of the $20s we had recieved as change at Lifeway was a fake. I called the store, and was told the store manager would call me back the next day (Thursday) Well Thursday came and went with no call, so I called again today. I got put right through to the store manager who was very appologetic. Long story short, they are going to replace the fake $20 with a real one.
He said the same thing happened to him a while back and the store did nothing about it, and it really irritated him. He said he'd rather have a customer for life.
And let me tell you, he does.
Friday, November 30, 2007
Impressive
Posted by Mandy at 10:22 AM 0 comments
Labels: Wonderful Randomness
Tuesday, November 27, 2007
Saturday, November 24, 2007
Thanksgiving Pictures
Meet and greet with Turkey and Cranberry
Sometimes you love new foods....
Othertimes, not so much...
And sometimes you just can't get enough
Devouring Black Friday Ads....
Posted by Mandy at 2:04 PM 0 comments
Thursday, November 22, 2007
Happy Turkey Day!
WOW I can't believe its been so long since I blogged! Things have just been crazy! Sickness, etc
Tomorrow (today) is Thanksgiving. Here is a small list of what I am thankful for this year:
* My marriage. Tuesday the 27th marks 8 years that we have been married. It hasn't' been without its bumps in the road, but we've made it through stronger on the other side. We'll have the whole day Tuesday to ourselves, and I can't wait. :o)
*My children. We had a rough day today, but I look at them and I see how truly blessed we are. I had someone ask me the other day when they found out I was only 26-- "how can you already have 4 kids?" Honestly, I never thought I'd have four, at least not so quickly together. Our family was orchestrated by God, and I certainly wouldn't have it any other way.
*My friends. New and old, there are several times that you have supported me during my weakest times. You know who you are, and I hope you also know you have a very special place in my heart.
*My freedom. There are many families who will be sitting one less place at their table today. I am very thankful and mindful that this freedom doesn't come cheap.
What are you thankful for today? I'd love to hear about it. :o)
Posted by Mandy at 12:16 AM 0 comments
Labels: Holidays
Thursday, November 08, 2007
Kids Say...
I've been sick lately but wanted to make a post. So instead of thinking of things to say, I'm going to let some of the things I've overheard the kids say lately do the talking for me.
Grace: "Bubsy, where's the promised land?"
Connor: "I don't know...I think it must be in Alaska"
Grace: "I sure wish you'd cropwate with me " (said with hands on hips. Btw: cropwate is three year old speak for cooperate)
Sadie: "as much as I love you with my whole heart, don't you know that God loves you more" (spoken to someone who is not a believer- from the mouths of babes huh?)
I know there's more, and if I think of them I'll post them. But my head is still foggy, so thats all you get for now. :0)
Posted by Mandy at 10:20 AM 0 comments
Labels: Kids